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lehestro's avatar
lehestro
Helpful | Level 6
3 years ago
Solved

Can't Drag and Drop into Dropbox from Finder Sidebar

I hope this is the correct place to post this. I commonly drag things from a local drive into Dropbox in Finder, using the sidebar, usually to upload for client access. It is a common enough action t...
desktop
Dropbox Pro
Mac
  • billgdbx's avatar
    billgdbx
    3 years ago

    hughH thanks for the screenshot, this actually moved me along.  There's definitely an issue with dragging and dropping to "Dropbox" in Favorites in the Sidebar.  There is also a Locations section below Favorites in the Sidebar, which contains the same Dropbox folder (but with the Dropbox logo).  I confirmed that dragging to Favorites in fact doesn't work, but dragging/dropping to the folder in Locations does work.  I also confirmed that, while dragging/dropping to the toplevel Dropbox folder in Favorites does not work, if you have a sub-folder of Dropbox in Favorites, you can drag/drop to that.

     

    The attached photo shows the Dropbox folder in Locations, and the move working.  You can also see Dropbox in Favorites above--moving to that spot does not work.  We'll look into that.  Meanwhile, I hope that you can work around this issue by dragging/dropping to Locations rather than Favorites on the Sidebar.

     

lehestro's avatar
lehestro
Helpful | Level 6
3 years ago

Yes please, that would be most welcome, thank you!

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

I just sent you an email, I'll see you there lehestro! 

  • renabur's avatar
    renabur
    New member | Level 2
    3 years ago

    I have exactly the same problem and need to drag files from my local drive into dropbox folder all the time. Can you help, please?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi there renabur, sorry to hear about this.

     

    Could you let us know the desktop app's exact status and version as shown in your menu bar at the moment?

     

    Thanks!

     

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey hughH, sorry to see you're also having this issue.

     

    Can you also let us know the application's sync status and version from your Dropbox icon?

     

    Have you tried to quit and then relaunch the application, to see if that helps?

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