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censilver's avatar
censilver
Explorer | Level 3
3 years ago

Can't find my PC folder in Dropbox anymore? What is happening?!?

I don't know what's going on, but I've been using Dropbox for years now, and I had it set up so that there was a folder inside my Dropbox called PC, where all my PC files where synced to in real time. so for instance, it didn't mattered if I entered my "Pictures" folder from the PC, or from the Dropbox folder, both would enter the same place, with all my files inside safely backed up.

 

Now I don't know if Dropbox decided to just make things more complicated or what, but I recently had to reinstall my windows on my PC, and now I just tried resyincing everything, so that now Dropbox would now backup every file from this new PC instead, and... now the "PC" folder inside is gone, and I don't see any files in the feed being synced anymore.

I am terrified and confused.

What is happening? did they get rid of it? or what do I have to do to set it up how it was?

Computer Backup
desktop
Dropbox Backup
windows

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi censilver, can you double check your Backup settings via the app's preferences, to see which folders you've chosen to backup, and then compare these folders with the ones you have locally on the device (outside of your Dropbox folder)?

     

    When you check your local folders, do you see any syncing icons there? 

  • censilver's avatar
    censilver
    Explorer | Level 3
    3 years ago

    Hello, I was checking the settings and all I see is this



    As mentioned in a previous post, this is not what it used to be, and it does not solve my problem.

    And no, my local folders have no sync icons on them

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi censilver, can you clarify the Dropbox version you're using on your device? 

     

    Also, is the app up-to-date? On a previous screenshot, I can see a folder called "Backups", have you checked in there for your PC folder? 

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