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keithfkelly's avatar
keithfkelly
Helpful | Level 6
5 years ago
Solved

CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.

As  multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event sou...
desktop
Setting up the apps
windows
  • Jay's avatar
    Jay
    7 months ago

    Hi everyone, thanks for your patience. 

    This issue should be resolved as of the latest version of the Dropbox desktop application, version 215.X.XXXX.

    If you're still experiencing this behavior, please let us know!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
If you attempt these steps, then it means you won't be able to sign into the Dropbox desktop application again on that device, since you're over the 3 device limit for Basic accounts.

We appreciate the feedback about the event viewer logs and have noted this on our system.
keithfkelly's avatar
keithfkelly
Helpful | Level 6
5 years ago

That sucks.  I just chose to let my 2TB subscription downgrade back to Basic because I don't use or need anywhere near that much space.  I see that's a common complaint/request in your community forums here, so perhaps your business strategists should get a clue and start offering a lower-storage, lower-cost paid tier for the millions of users like me.

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