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Forum Discussion
keithfkelly
5 years agoHelpful | Level 6
CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.
As multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event sou...
- 7 months ago
Hi everyone, thanks for your patience.
This issue should be resolved as of the latest version of the Dropbox desktop application, version 215.X.XXXX.
If you're still experiencing this behavior, please let us know!
td47
5 years agoCollaborator | Level 8
JayFirstly, my Dropbox program DOES automatically update itself, so are you suggesting that somehow that the background auto-update is NOT robust, and does NOT do all the functions needed by an in-place update?
As stated, I need a couple more days before posting a resolved status, for the Event 281.
As regards the other events, the 320, would you prefer me to start another thread post?
Jay
Dropbox Community Moderator
5 years agoThere are some apps that prevent the Dropbox desktop application from updating as it might affect their own program, or security restrictions. The auto-updater is blocked from updating for these reasons.
Regarding the events you're seeing, we appreciate the feedback on this matter and for bringing it to our attention.
If any other issues occur please let me know.
Regarding the events you're seeing, we appreciate the feedback on this matter and for bringing it to our attention.
If any other issues occur please let me know.
- td475 years agoCollaborator | Level 8
JayMy auto-updater is NOT blocked, as I see regular updates. As regards the event id 320 errors, I found an old post on this, dating back to 2017, where this is "by design"!!! Apparrently it is to do with the "Smart Sync Driver", that only business users and some premium users might have. So they designed the DbxSvc.exe to call the driver, and if no response, then they know it is not loaded, and therefore not in use.
DB developers were saying then (in 2017) that it is "by design" and that they do not intend to fix it.
Surely there is a better/smarter way to tell if the driver is active or loaded or not, rather then use a basic (seemingly crude) method that is currently coded, that triggers an error event in Windows. I would rather NOT have an event error in MY event log, that adds to the clutter already there, if it can be avoided! After all, the DriverView utility by Nir Sofer has been doing this since 2003!
Can anyone ask DB Devs if they intend to make their code Smarter, to match the Smart Sync driver, 4 years down the line??
- elonderin11 months agoNew member | Level 2
I 2nd the motion. As a developer u should never log an error that is an expected outcome in some scenarios. An error should always indicate a problem that need fixing.
BTW:
- still happing as of 2025!
- Did a clean install if win11 on a new rig.
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