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keithfkelly's avatar
keithfkelly
Helpful | Level 6
5 years ago
Solved

CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.

As  multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event sou...
desktop
Setting up the apps
windows
  • Jay's avatar
    Jay
    7 months ago

    Hi everyone, thanks for your patience. 

    This issue should be resolved as of the latest version of the Dropbox desktop application, version 215.X.XXXX.

    If you're still experiencing this behavior, please let us know!

keithfkelly's avatar
keithfkelly
Helpful | Level 6
4 years ago

I'm still seeing the same issue I originally reported.  The fact of the matter is that Dropbox support doesn't give a flying f--k, and neither do the Dropbox software engineers.  Nobody takes pride in their craft anymore, I guess.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey General Stix and keithfkelly, sorry to see you're having trouble with this. 

 

Can you let me know what troubleshooting steps you've followed so far?

 

If you're on a paid plan, have you also tried contacting our support team about this?

  • keithfkelly's avatar
    keithfkelly
    Helpful | Level 6
    4 years ago
    There's nothing to troubleshoot. This is a bug in your software. Fix it.
    • Homegrown Phenom's avatar
      Homegrown Phenom
      Helpful | Level 6
      4 years ago
      And then to answer your question, yes I'm on a paid plan and contacted your support three times about this over the past two years to know avail.
      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        Hi Homegrown Phenom, do you have the ticket ID in order to locate it on the system? Thanks!

    • keithfkelly's avatar
      keithfkelly
      Helpful | Level 6
      4 years ago
      And yes, I am also on a paid plan. But no, I haven't wasted my time contacting paid support about this. You should fix issues in, and provide equal support for, your free software, too. Stop treating users of your free offerings as plebians unworthy of your efforts.

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