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keithfkelly's avatar
keithfkelly
Helpful | Level 6
5 years ago
Solved

CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.

As  multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event sou...
desktop
Setting up the apps
windows
  • Jay's avatar
    Jay
    7 months ago

    Hi everyone, thanks for your patience. 

    This issue should be resolved as of the latest version of the Dropbox desktop application, version 215.X.XXXX.

    If you're still experiencing this behavior, please let us know!

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Homegrown Phenom, thanks for the ticket number! 

 

I was able to locate it on our end, and it seems you never got the chance to try out the latest steps the agent had provided you with, in order for you to get back to him. 

 

Did you have a chance to try out the advice they had provided, in order to resolve the issue at hand?

Homegrown Phenom's avatar
Homegrown Phenom
Helpful | Level 6
4 years ago
Yes I did, and I replied to the email. In fact I replied with my own investigation and mentioned of what I've tracked down to be the cause being the DBX in Windows event viewer as critical errors that continue to occur five times per startup or restart. Uninstalled and then reinstalled everything. These are not solutions. Happened on all Windows computers that we have. This is with Keith is referring to as you guys just passing the sack and developers not resolving or wanting to resolve the issues.

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