Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

keithfkelly's avatar
keithfkelly
Helpful | Level 6
5 years ago
Solved

CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.

As  multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event sou...
desktop
Setting up the apps
windows
  • Jay's avatar
    Jay
    7 months ago

    Hi everyone, thanks for your patience. 

    This issue should be resolved as of the latest version of the Dropbox desktop application, version 215.X.XXXX.

    If you're still experiencing this behavior, please let us know!

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Homegrown Phenom, I just sent you an email, so we'll continue there.

RBurn2024's avatar
RBurn2024
New member | Level 2
2 years ago

Please add me as well.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey RBurn2024 - thanks for the nudge here. Would it be OK if we sent you an email to investigate further? 

  • RBurn2024's avatar
    RBurn2024
    New member | Level 2
    2 years ago
    Yes please.
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Sure thing RBurn2024 - you've got :envelope: 

  • Old_timer's avatar
    Old_timer
    New member | Level 2
    2 years ago

    This error DbxSvc EventID - 281 (CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property. Is causing a kmode exception not handled and blue screening my Windows 10 Pro (latest version).

    My Question is simple. Why is the module DbxSvc unable to find object or it's property. I'm assuming it's a certificate. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Old_timer - thanks for the nudge on this and your patience while I looked into this internally.

     

    All I can say at this time is that this error is related to our connecting processes and that our team is currently investigating.

     

    We'll let you know more as soon as we have an update.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!