CertFindCertificateInStore failed with: (-2146885628) error in Windows Event Viewer

Brand new Win 11 install, Dropbox causes this issue which causes hard fault / BSOD. Unable to use Dropbox app at all. Replicated on two clean installs.

Switching my business accounts to OneDrive immediately due to this issue. 

GGGG UNUSABLE

I can confirm that the problem with random crashes/reboots are due to Dropbox (DbxSvc).

I've never had this problem before and a couple of weeks ago my computer started to behave strangely. I tried to find out the culprit and always at the times when the crashes/reboots occurred then DbxSvc had an error entry in the Event Viewer.
I found this thread and decided to disable DbxSvc and shut down Dropbox.

After I did that then no more crashes/reboots for 4 days now. With DbxSvc on the computer crashed/rebooted 4-5 times per day.
So now I'm leaving Dropbox and moving elsewhere (MEGA, OneDrive).

Thanks for the time Dropbox but your inability to acknowledge and fix this problem is inexcusable.

Hi all, thanks for your reports so far.

Our team is looking into this - we'll make sure to keep you posted with any updates! 

Since I uninstalled Dropbox my computer has been running 24/7 for 2 weeks now without ANY problems... There were other issues as well that I did not link to Dropbox (graphic issues and other things) but they have also disappeared... Something is very wrong with DbxSvc...

Experiencing this same issue - Laptop has had multiple BSOD that has required a hard reboot because of "CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property." Following this thread so I know when I can download the desktop client again - not worth the trouble until this gets fixed.

See more information about this here: https://www.dropboxforum.com/t5/Apps-and-Installations/CertFindCertificateInStore-failed-with-2146885628-Cannot-find/m-p/736103/highlight/true#M61987

Same errors here, same crap.  Over 40 years writing software and my 14yo could out-do you.  So after having been a customer for, what, nearly 20 years or so??  I'm gone.

Hi everyone! To investigate this further, we’ll need to continue through support directly. Anyone that wants to proceed, please let me know here and I can log a ticket for you.

Thanks.

Hello @Nancy 

I have the same issue as described in this thread.

How to I open a support ticket with you?

Thanks and best

Hi jacobacci! Please check your email address; you should be seeing a new message from me. I’ll be waiting for your reply there.