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CertFindCertificateInStore failed with: (-2146885628) error in Windows Event Viewer
As multiple other users have already reported over the last couple years, I am seeing many of these error events in my Windows 10 Event Viewer, all coming from the DbxSvc (Dropbox service) event source.
Can you all please fix your desktop client software to stop spamming my event logs with these errors? This issue has dragged on far, far too long already. Either stop emitting these errors, or fix the underlying problem.
Thank you.
Hi everyone, thanks for your patience.
This issue should be resolved as of the latest version of the Dropbox desktop application, version 215.X.XXXX.
If you're still experiencing this behavior, please let us know!
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i see this several time every day with Windows 11
seeing this with Windows 11 now
4 years later and this is still happening. Recently my computer started freezing and I could not do anything except force shut down with the power button. I went into Event Viewer and saw multiple errors from 'DbxSvc' (-2146885628) Cannot find object or property.
I have lost unsaved work from this issue and it has risked corrupting my files from forcing the computer to shut down so I have completely uninstalled Dropbox from all of my devices and will be warning anyone I know who uses it until this is fixed.
2024-12-03 - causing crashing multiple times per hour Win11
Event Viewer shows multiple instance of `CertFindCertificateInStore failed with: (-2146885628) Cannot find object or property.` originating from DbxSvc prior to each crash.
Was going to buy a new laptop, will be petitioning the company i work for to move to different file-share platform instead.
Looks like this issue has persisted for over 4 years, insane!
I did an Advance Reinstall.
Problem remains.
December 13, 2024
Same issue, looking at the event viewer gave me to same error. Doing a google search for it brought me to this thread.
I have to give up, I will close my account, there are lots of other cloud storage providers
It's been some time since my original post, and I've learned a lot since then. The PC affected by the issue had an Intel 13th generation i9 processor, which is known to have instability issues that become more apparent as the processor ages. There's a wealth of information available on this problem, so I suggest doing a quick search to see if you might be affected.
I want to emphasize that this processor may or may not have been related to the crashes involving the Dropbox certificate store. Intel has provided several fixes for this issue, most of which involve updating the BIOS to better manage the processor environment. However, none of these fixes were 100% effective for me. I achieved the best results by using the Intel Extreme Tuning Utility to underclock the processor. Interestingly, the benchmark performance was actually better when the processor was underclocked.
In the end, I persuaded the PC manufacturer to replace the processor, and I haven't encountered any of these issues since the replacement.
Si le problème semble persister, c'est peut-être parce que le disfonctionnement de Dropbox serait une conséquence de la corruption de l'index de recherche Windows (qui peut d'ailleurs occasionner d'autres problèmes.
Voici la procédure recommandée, que j'ai appliquée, qui semble marcher !
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Search
