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phantomenacer's avatar
phantomenacer
Helpful | Level 6
2 years ago
Solved

"Could not complete sign in. Please try again" error on Win11

Hello, I am running windows 11, and had to update my username as windows truncated to 5 characters. I successfully followed the following guide to update the username: https://www.elevenforum.co...
account access
desktop
Error Messages
Setting up the apps
windows
  • phantomenacer's avatar
    phantomenacer
    2 years ago

    I use Chrome as default, I switched to Edge and that did the trick, was able to get the popup and logged in successfully and files syncing.

phantomenacer's avatar
phantomenacer
Helpful | Level 6
2 years ago

I use Chrome as default, I switched to Edge and that did the trick, was able to get the popup and logged in successfully and files syncing.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Awesome news phantomenacer!

 

Wishing you a great week ahead! 😎

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