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hshupe16's avatar
hshupe16
Helpful | Level 6
2 years ago
Solved

Desktop folder icons look different when compared to online folders

  Hello! See the blue folder icon above. This differs throughout our organization and online. I would think this means a shared folder but in the online version this folder shows that it's a...
desktop
GUI
Web
windows
  • hshupe16's avatar
    hshupe16
    2 years ago

    I was able to solve the problem. I had to open the registry editor on my computer. 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

I don't see any sync icons on any folders on both his and your images. Is the Dropbox desktop application currently running and syncing as normal?

  • hshupe16's avatar
    hshupe16
    Helpful | Level 6
    2 years ago

    I believe so. I don't have everything from our organization on the desktop app but my box icon does not show there are syncing issues

     

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Thanks for the info, are there any other cloud provider running on the same machine, such as Google Drive or OneDrive?

      • hshupe16's avatar
        hshupe16
        Helpful | Level 6
        2 years ago

        I do have OneDrive running alongside dropbox!

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