Forum Discussion

bobhauert's avatar
bobhauert
Explorer | Level 3
4 years ago

Determine which Dropbox account is used in MAC Finder

Good morning. Somehow I have created 4 Dropbox accounts. On my MAC I have the account I use most often and I access it through Finder. How do I determine the login information for the account I have ...
Account Settings
desktop
Mac
Mobile
Setting up the apps
bobhauert's avatar
bobhauert
Explorer | Level 3
4 years ago

Nancy,

Thank you for responding so quickly to my request for assistance. When I try to open the Dropbox desktop app it goes directly into Finder and there is no account tab. Suggestions? I was thinking maybe I need to re-install Dropbox desktop. I tried. downloaded the file but it will not run the installer. Ugh! 

Thanks,

Bob

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Hi bobhauert, are you clicking the Dropbox icon in the menu bar once only?

his will allow you to view the avatar on the top right, which you can click to view the preferences on your app, to then see which account is signed in.
  • bobhauert's avatar
    bobhauert
    Explorer | Level 3
    4 years ago

    I go to the App Menu and search for Dropbox

    I click one-time on Dropbox icon

    Goes directly to Finder

    The Dropbox (Personal) is the account I want to identify and I cannot figure out how to do that. There must be a very simple solution to this but it is beyond me at the moment. 

    Thanks for your continued assistance,

    Bob

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago
      Hi bobhauert, sorry to jump in here. 

      Can you locate your little Dropbox icon, next to your WiFi icon and follow the steps Jay suggested? 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!