Forum Discussion

davidenigro's avatar
davidenigro
Explorer | Level 3
4 years ago

Disabling Dropbox Backup without access to the computer

I would like to disable a desktop backup but i don't have access to the pc and the pc isn't on the tab "Linked Device"
Dropbox Backup
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey guys, I hope you're doing well! 

 

Can you try logging in a new ticket number, in order for us to have a closer look into this? You can do this by visiting this form. 

 

If you're having issues with that, don't worry. Just reply back to me, and I'll do this on my end for you. Once you have your ticket number, don't forget to also send it to me here, so I can locate it on our system.

 

Thanks a bunch!

daniel mahn's avatar
daniel mahn
Explorer | Level 3
4 years ago

hi Megan, thanks for the help.

im sorry but could not find the link to open a ticket.

can you help me with that?

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