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Vick's avatar
Vick
New member | Level 2
11 months ago
Solved

Double-click on the Dropbox icon opens the Dropbox folder with ALT enabled

Since days ago I have an strange behavior:

If I double click the dropbox try icon (Windows 10) the dropbox folder opens maximized, this is the normal behavior, but some days ago this changed: now the dropbox window opens maximized, and immediately it is restored like you press maximize button, so the window changes its size and position, and then the keyboard shortcuts appear in the menu bar like I pressed the ALT key.

This is so annoying, how can I restore the normal behavior?

Is this a bug?

 

  • Hey folks, I'm on the engineering team. Thanks for flagging this and sorry for the inconvenience. Confirming that this is a bug we rolled out accidentally, and we're looking to fix it soon. We expect this to be fixed in a future update that will get rolled out in about 2-3 weeks.

    In the meanwhile, as a workaround, pressing the Alt key should get you back to regular state. Thank you

13 Replies

  • Gunyson's avatar
    Gunyson
    New member | Level 1
    10 months ago

    Yes please do, I'll wait for your email but maybe we can do a teams meeting and I can show you this behavior live.  It's super annoying.  I use that tray icon nonstop when I'm working

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Sure thing Gunyson - I've  just followed up via email, so please take a look at your inbox and we'll take it from there. 

  • AbhishekDBX's avatar
    AbhishekDBX
    Icon for Dropbox Engineer rankDropbox Engineer
    10 months ago

    Hey folks, I'm on the engineering team. Thanks for flagging this and sorry for the inconvenience. Confirming that this is a bug we rolled out accidentally, and we're looking to fix it soon. We expect this to be fixed in a future update that will get rolled out in about 2-3 weeks.

    In the meanwhile, as a workaround, pressing the Alt key should get you back to regular state. Thank you

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