Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

KevinPurcell's avatar
KevinPurcell
Explorer | Level 4
3 years ago

Downloading Dropbox Incredibly slow

I'm trying to download dropbox onto my new M2 Mac Studio with latest Ventura. It's connected to WiFi and I'm on a 500Gbps internet connection. Every other program, app, file downloads very fast due t...
desktop
Download
Install
Mac
Setting up the apps
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi KevinPurcell, thanks for bringing this to our attention.

 

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

 

Keep me updated with any details!

  • KevinPurcell's avatar
    KevinPurcell
    Explorer | Level 4
    3 years ago

    I have none of those restricting any Dropbox domains listed in the link you provide.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Do other devices on your network experience the same issue when downloading?

       

      Can you try downloading from a different network connection to see if this helps? 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions