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Forum Discussion
Neil_Stanley
4 years agoHelpful | Level 5
Dropbox and Windows 11 - not autostarting
Although all the settings say it should be, my recently installed copy of Dropbox on a new W11 machine is not autostarting on switch on. I'm having to start it manually. One PC and 2 iOS systems can use the account. Old PC previously disconnected.
Any ideas? Thanks.
Neil_Stanley wrote:
Tried that (144.4.4491) - on reboot still no tray icon but DbxSvc exists in Task Manager.
Go into Windows Settings/Apps/Startup and make sure Windows hasn't disabled the startup of Dropbox.
46 Replies
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- kndclark-1253280123 years agoHelpful | Level 5
So none of the suggested fixes worked for me. In startup apps and in the app profiles it was already set to startup when the system starts. I do think I have solved the issue for my machine.
I looked in the task scheduler and there were two entries for Dropbox and both were disabled. I deleted the one that didn't look as complete and enabled the other. On reboot Dropbox was running. I hope this continues to work.
- Megan3 years ago
Dropbox Community Moderator
Hi kndclark-125328012, thanks for the update!
Keep an eye out for this, and update us if you come across any issues again. See you around!
- r-c-1953 years agoHelpful | Level 6Hello,
Unfortunately the problem is back. Not sure of running CCleaner is causing the issue. - Nancy3 years ago
Dropbox Community Moderator
Sorry to hear the issue came back, r-c-195.
Have you disabled CCleaner and the Dropbox app still doesn’t automatically launch when you turn on your computer?
- r-c-1953 years agoHelpful | Level 6
Disabling CCleaner didn't work. In fact the mystery is that when Windows 11 starts, the Startup option to have Dropbox start automatically switches off.
It's like when Windows restarts, something is causing the
Dropbox setting to automatically turn off.
- kndclark-1253280123 years agoHelpful | Level 5
The only reliable solution that I have found is to manually start it.
I wrote a .bat file and in it I start a few things I have added dropbox.exe and of course one has to use the complete path and it is necessary to put it in double quotes because the path has spaces in it. "C:\Program Files (x86)\Dropbox\Client\dropbox.exe"
I know this is not automatic, but I have to start some other programs this way so I just added dropbox.
- Nancy3 years ago
Dropbox Community Moderator
Thanks for the updates and the screenshot, r-c-195.
Can you attempt to reinstall the Dropbox app once more on your computer, but this time, make sure it’s installed with admin rights? In order to do this, you’ll need to follow these steps.
Let me know how that goes!
- kndclark-1253280123 years agoHelpful | Level 5
It did not make any difference.
- Hannah3 years ago
Dropbox Community Moderator
Thanks for trying, kndclark-125328012.
Have you tried reaching out to our support team about this?
If you're not able to submit a help request, please let us know.
- Lambda3473 years agoNew member | Level 2
Dropbox used to work fine until 2 weeks ago. No major change to my system besides Windows11 updates.
Now, DB will not start after a cold start, only after a reboot.
Thank you for your help.
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