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Forum Discussion

Rachel L.'s avatar
Rachel L.
Experienced | Level 12
5 months ago

Dropbox app for Android keeps crashing

Every time I open the Dropbox app for Android and try to edit a text file (no, the file is not too big), the app freezes and crashes. My tablet acknowledged the issue as a "bug" and told me to clear ...
Android
Mobile
Tablet
Rachel L.'s avatar
Rachel L.
Experienced | Level 12
5 months ago

I haven't tried uninstalling yet but please see my other post, the bug seems like it might be related to the home screen.

EDIT, even more specifically, the "Recent" section of the home screen. I tried editing a file from the "Starred" part of the home screen and that worked. Trying to edit from "Recent" crashes.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Thanks for the update. Once you've attempted uninstalling and reinstalling the Dropbox mobile app and tested to see if the issue persists, please let me know the results when editing a file from the Recents page in the app.

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