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Forum Discussion
Sanar Sadaqa
3 years agoExplorer | Level 3
Dropbox app is not opening after Mac and Dropbox update
i updated dropbox app and updated my mac both to the latest version then after that dropbox app refused to open , i tried deleting it then downloading an older version of the app but it still didn’t ...
- 3 years ago
Yes, please could you try those steps and let me know how it goes.
tavishi
2 years agoNew member | Level 2
Hey @Nancy
The problem did arise after I got the newest software update. The app is only on my Applications tab not the other location. I can't restart the desktop app because it won't open to begin with. It continues to say "unable to open because of [link]" and the code in the link is the same as provided above. For the last one here is a screenshot of the output from terminal:
The rest of the directions given all output "no such file or directory"
tavishi
2 years agoNew member | Level 2
Deleting the Dropbox folder from my hidden files also doesn't do anything.
- Nancy2 years ago
Dropbox Community Moderator
Thanks for giving that a go, tavishi. I’d like you to try an advanced reinstall, as the next step. That’ll ensure any remnants of the old Dropbox app have been removed.
Besides that, you can go here and see if your device still appears linked to Dropbox. If it does, please unlink it, and try to sign in again.
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