Forum Discussion

ZOsborn's avatar
ZOsborn
New member | Level 2
2 years ago

Dropbox app on Windows is not syncing or working at all, and is crashing other apps

Dropbox has worked for me for 6 months. Then one day out of the blue it just stopped working. It started crashing and crashing the apps I was using in connection with it. It now won't sync, I can't o...
desktop
Install
sync
windows
ZOsborn's avatar
ZOsborn
New member | Level 2
2 years ago

None of the files can be "accessed by the computer" and there is no option to make Dropbox all online, or to sync everything, all of those disappear. 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi ZOsborn, thanks for bringing this to our attention.

 

As you've already been in contact with support, and have done most of the steps we would suggest, I'd recommend contacting them again for further assistance on this matter.

 

They should be able to provide you with more account and device-specific troubleshooting.

  • ZOsborn's avatar
    ZOsborn
    New member | Level 2
    2 years ago

    Thank you! I am just trying to see if anyone else has any more ideas. 

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