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wwmiller3's avatar
wwmiller3
Helpful | Level 6
5 years ago
Solved

Dropbox Apple Silicon (M1) install

Hi,   I recently purchased a MacBook Pro 13" with the M1 processor and I cannot seem to get a native install of Dropbox for this chipset. From searching the community, it seems like M1 support sh...
desktop
Dropbox Plus
Install
Mac
Setting up the apps
  • Emmet's avatar
    Emmet
    4 years ago

    Hi all,

    Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.

     

    If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.

Roman G.1's avatar
Roman G.1
New member | Level 2
5 years ago

Yes, we are in the same boat, it's very disappointing. Contacting Dropbox support on 3 occasions and being passed to different members of the team, nobody knows what M1 Mac is, nobody knows what "native" is and they all just send me to a page that explains how to reduce CPU use. Really terrible support experience.

PG2003's avatar
PG2003
Helpful | Level 6
5 years ago

Just a quick note to add me to the list of Mac users that would like to see a M1 native Dropbox app.

 

 

      

  • NonSoliCedit's avatar
    NonSoliCedit
    New member | Level 2
    5 years ago

    Same here!  Dropbox...wake up!  M1's are selling like hotcakes!  What other laptop will have 20 hour battery life anytime soon?

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