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wwmiller3's avatar
wwmiller3
Helpful | Level 6
5 years ago
Solved

Dropbox Apple Silicon (M1) install

Hi,   I recently purchased a MacBook Pro 13" with the M1 processor and I cannot seem to get a native install of Dropbox for this chipset. From searching the community, it seems like M1 support sh...
desktop
Dropbox Plus
Install
Mac
Setting up the apps
  • Emmet's avatar
    Emmet
    4 years ago

    Hi all,

    Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.

     

    If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hey folks, I hope you're all doing well!

After checking in with our team, it seems they're still working on this.

We want to make sure that Dropbox is compatible with the latest systems, like many of you asked.

Your patience and feedback on this has been valuable, and much appreciated! 

If you need anything give us a shout.
ByronS's avatar
ByronS
Explorer | Level 4
5 years ago

Dear Lori, 

Thanks for the update.

However, the main reasons people are upgrading to the M1 chipset is to have the benefits of the M1 native apps.

Dropbox is a key app and the fact that after many months the M1 Native app still has not been released can only be contributed to the fact that this is not seen as a critical priority by the Dropbox management. 
https://isapplesiliconready.com has listed so many apps that have been able to make the transition successfully.

Just like many other paying customers and Dropbox ambassadors, if the Native M1 Dropbox version has not been released by the end of this month (May 2021), we’ll have no other choice but to move our company to an other supplier.

Thanks for escalating this issue, Byron

  • wmac's avatar
    wmac
    Helpful | Level 6
    5 years ago

    Me too.

    Just upgraded to Apple M1 Silicon and being a Dropbox paying user for years. Here Dropbox is consuming a lot of computer resources...

    If Dropbox doesn't come out with a native M1 app I will cut the subscription moving to something else.

     

    Greg

     

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