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wwmiller3
5 years agoHelpful | Level 6
Dropbox Apple Silicon (M1) install
Hi,
I recently purchased a MacBook Pro 13" with the M1 processor and I cannot seem to get a native install of Dropbox for this chipset. From searching the community, it seems like M1 support should be available in the latest installer. However, trying that plus the latest beta build all ask me to install Rosetta during installation. What am I doing wrong?
Thanks,
Warren
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
184 Replies
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- Michael B.105 years agoExperienced | Level 13
I am disappointed in the lack of communication but I would also say that it runs fine under Rosetta. I think there is a body of opinion who associate Rosetta with the PowerPC to Intel transition, and/or simply dislike the concept of translation. The actual experience for me on two M1 Macs is that I do not believe I could pass a blindfold test between Dropbox on Intel and Dropbox on Rosetta/M1.
- biketocamp5 years agoHelpful | Level 5
Seriously Dropbox team. You have had over a year to compile a native arm64 version of Dropbox. Is this a signal that macos support is ending for the product? It sure feels like it. Time to move on I guess.
- Wvp5 years agoHelpful | Level 6
Michael B.10 wrote:I am disappointed in the lack of communication but I would also say that it runs fine under Rosetta. I think there is a body of opinion who associate Rosetta with the PowerPC to Intel transition, and/or simply dislike the concept of translation. The actual experience for me on two M1 Macs is that I do not believe I could pass a blindfold test between Dropbox on Intel and Dropbox on Rosetta/M1.
I agree that Dropbox works without problems under Rosetta 2.
Rosetta 2 is provided by Apple as a transition tool, to give developers time to create universal applications, as Apple clearly states: "Rosetta is meant to ease the transition to Apple silicon, giving you time to create a universal binary for your app. It is not a substitute for creating a native version of your app."
At this moment many/ most developers have universal binaries or specific Apple Silicon versions for their apps. A company like Dropbox handling this as a feature request seems a bit strange to me, but we really do not know anything in that regard as Dropbox is (like Apple 😊 ) dead-silent on these matters until they are ready to release something.
- Doug T.5 years agoHelpful | Level 5
My experience with Rosetta apps is that they normally work just fine, but with a noticable lag in input, chew up cpu and battery/ram as well. A native experience is smoother and with less lag.
- jrwwallis5 years agoNew member | Level 2
What's really odd to me is that the dropbox installer is itself a universal binary, and runs fine as an Apple silicon binary:
But the resulting installed binary still runs in Intel mode:
I don't see the point in going to the trouble of creating a universal binary for the installer when the target app is still Intel mode only.
- UA_15 years agoNew member | Level 2
fully agreed. it's awful to clone the processes
- Doug T.5 years agoHelpful | Level 5
most companies outsource for installers - so the installer is probably not actually done by dropbox.
- robmorgan5 years agoExplorer | Level 4
This is starting to get on my nerves a bit. I've waited for roughly a year now for Dropbox to release native Apple Silicon versions of their apps. Additionally, all of the Dropbox processes combined are using over 1.2 GBs of memory on my M1 MacBook Air. This is very frustrating to have all of this bloatware installed on my machine promoting features and upgrades I'll never use. I only want a folder to sync a few files. It might be time to find an alternative after almost 15 years.
- Rmac5 years agoNew member | Level 2
I’m looking for alternatives and might just upgrade my icloud account to more space. I have been with Dropbox a long time but do feel they don’t care about apple users (could be wrong but feel that way).
- tekno_boy5 years agoExplorer | Level 4
It's crazy.
Attention Dropbox. There is a reason why people want native apps and it's not just because it has far better performance, but because will all the companies like you who are slow to change are saying "oh it runs fine under rosetta2", maybe, but running 10 programs and all their helpers under Rosetta sure slows everything down!
You won't miss me Dropbox (I'm a free user with only one reason to use Dropbox which I am about to change).
But make no mistake, most of your customers with apple silicon (and I'm betting after Apple's unleashed event that will very soon be a substantial number) will not tolerate non native apps for long.
What most people want is a commitment to change and some transparency as to how it will be rolled out.
Dropbox. Are you going to make an M1 version (it seems insane to think you wouldn't)? and when will it happen?
Until you tell people, I can't imagine M1 users not leaving in droves...
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