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steveeg's avatar
steveeg
New member | Level 2
2 years ago
Solved

Dropbox asks me to update my browser, but I can't.

cant update browser

i use an old version of OSX High Sierra 10.13.6 (17G65) so i can run a old Hp printer and Photo Shop CS6, dropbox wants me to up date my browser, but i cant, so what do i do??????

  • Can you use a different browser steveeg ? Unfortunately if you don't have a recent enough browser access may either not work OR not work as intended. 

2 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey steveeg, let's jump right into this! 

     

    Which browser do you use on your end? 

     

    Also, do you have a different browser, that you can use in order to check if you can access the Dropbox website there? 

     

    Let me know more! 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Can you use a different browser steveeg ? Unfortunately if you don't have a recent enough browser access may either not work OR not work as intended. 

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