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rinib1's avatar
rinib1
New member | Level 2
8 months ago

Dropbox badge asking me to 'get' the file I am working on, in MS Word.

I am using a Mac. I have been using msword with Dropbox for 20+ years now, and suddenly, today, the DB badge in MSWord starts freaking out. As soon as I write a line and hit Command+S to save the doc...
desktop
Mac
Third Party Integrations
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hi there rinib1 - sorry to hear you're having issues with this.

Can you please clarify your computer's exact OS version and the status and version of the Dropbox desktop app as shown in your menu bar as well?

Also, if you get the same error after quitting and relaunching both the MS Word app and the Dropbox app, please send us a screenshot so that we can have a visual too.

Thank you. 

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