Forum Discussion

Wojtek Fus's avatar
Wojtek Fus
New member | Level 2
10 months ago

Dropbox Capture video skips and buffers when I record.

Hey, I've been using Dropbox Capture to feedback on a project. I love the idea of quickly sharing a video like that. There is one problem though - I cannot reliably record a screen capture with voice...
desktop
windows
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey Wojtek Fus thanks for posting here today!

I'd be more than happy to look into this for you.

Does this happen with anything you're trying to record, or only on specific apps or areas of the screen?

Also, do you have any other apps that could be running at the same time and affecting the performance of Capture during its recording?

Let me know more, and we'll take it from there!

Wojtek Fus's avatar
Wojtek Fus
New member | Level 2
10 months ago

Thanks Megan! Yes, I am usually running Blender and noticed that these issues happen when GPU is occupied, although the task is not utilizing GPU heavily. This issue is not happening with OBS or any other screen recorder though. Usually the bigger the screen space that is being recorded (4k) the more likely I will get skipping issue. 

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