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Forum Discussion
Dropbox Capture won't start on Apple M2 Pro with MacOS Sequoia (15.3)
I've just downloaded and installed latest build of Dropbox capture from https://www.dropbox.com/capture/install-apple-silicon on my Apple M2 Pro and when I try to open I get
“Dropbox Capture.app” Not Opened
Apple could not verify “Dropbox Capture.app” is free of malware that may harm your Mac or compromise your privacy.
See the screenshot below
5 Replies
Just found out that Dropbox capture is being discontinued, and apparently it was announced a few weeks ago: https://help.dropbox.com/installs/dropbox-capture-end-of-support. That's a such a bummer, I really liked the product, and the team was so enthusiastic about it when it was just an internal project.
That probably also explains why Apple doesn't recognize Capture's signature anymore and flags it during installation. I'm just a bit surprised that no one in this thread even mentioned that. But I guess whoever was responsible for sunsetting the project did a really bad job of communicating this change to all CX.
Hannah, Just tried again (uninstalled, restarted, installed again) - and I'm still getting the exact same error. I've also updated MacOS version to the latest 15.3.1 just in case, and that also didn't solve the issue. I have also double checked that my security settings are set to "Allow applications from App Store & Known Developers"
Hey Hannah, I've already tried uninstalling, redownloading, and installing again. But sure, I can give it another try along with restarting my laptop.
