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mblatz01's avatar
mblatz01
Explorer | Level 3
3 years ago

Dropbox Context Menu (Including "Copy Dropbox Link") not Appearing in Explorer

Windows 10 Home Edition 64-bit, ver 22H2 Dropbox ver 173.4.6706   When I open up my Dropbox folder from DB desktop app (using folder icon in Dropbox panel displayed):       And t...
desktop
GUI
windows
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi mblatz01, thanks for bringing this to our attention.

 

Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link, and then rebooting your device entirely?

 

This will help me to assist further!

mblatz01's avatar
mblatz01
Explorer | Level 3
3 years ago

Reinstall and reboot done as requested, using admin rights (not strictly necessary, I understand) and seemed to occur without issue?  (If there is an installation log that is human-readable, I'd review or send if you can point me to it)

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Sorry for jumping in, mblatz01!

     

    Just to clarify; did reinstalling the Dropbox app resolve the issue you were having?

    • mblatz01's avatar
      mblatz01
      Explorer | Level 3
      3 years ago

      Jay Nancy   Sorry for the delay responding (I didn't receive an email notification for some reason?)...no, it did not.  Exact same behavior (links presented for folders, not for files) still persists.

       

      And, if it is diagnostically meaningful, the Dropbox app window that appears in corner when I click on QuickLaunch icon also has the "link" icon presenter to right of list of recent files and etc. grayed out/not usable.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi again, mblatz01! 

         

        Can you send one extra screenshot of the “link icon” that you mention, so that I can have a visual? 

         

        Also, did you recently upgrade your Windows OS (right before this issue occurred) or not really?

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