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R2more's avatar
R2more
Helpful | Level 5
8 years ago
Solved

Dropbox crashing on Android

For about a week now, Dropbox is crashing on my Android 5.1 phone (Kernel 3.10.65+).  Latest version of Dropbox I have installed is v.114.2.12   I cleared app and phone cache, uninstalled, reinstall...
Android
Error Messages
Mobile
Setting up the apps
  • Jane's avatar
    Jane
    8 years ago
    Thanks for reporting Carlo (mcharlie)! I’m currently gathering all cases through our Official Support channel, so I’ve made sure to create a ticket on our system on your behalf. You may have a look at your inbox at your earliest convenience & I’ll do my best to follow-up with you asap. Thanks again!  
anaknezevic's avatar
anaknezevic
New member | Level 2
8 years ago

The problem is, I can't access the app in order to be able to log out! I've cleared the cache, but still...

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago

Thanks for the swift response and sorry to hear this persists anaknezevic!

As I'd like to look into this internally, I went ahead and sent you an email to the address you use for your forum's profile. Check your inbox for my message and we'll take it from there Ana.

Thanks again and until we speak again have a lovely day. 

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