Forum Discussion

powerfoot's avatar
powerfoot
Explorer | Level 4
2 years ago

Dropbox desktop app not opening or syncing on MacOS Ventura Version 13.6.5

I'm having issues with the mac desktop app not opening even after uninstalling/reinstalling/rebooting numerous times, not syncing with Finder, and the dropbox icon being grayed out. I followed all th...
desktop
Dropbox Basic
Install
Mac
Setting up the apps
Uninstall
powerfoot's avatar
powerfoot
Explorer | Level 4
2 years ago

when i clicked on the icon, it was struggling to sync and continuously circling and wouldn't let me sign in. i accidentally clicked quit and it disappeared from the menu bar. when I clicked on preferences, the popup window displayed. please see screenshot. 

powerfoot's avatar
powerfoot
Explorer | Level 4
2 years ago

the icon displayed again and here's what it's doing.

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