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powerfoot's avatar
powerfoot
Explorer | Level 4
2 years ago

Dropbox desktop app not opening or syncing on MacOS Ventura Version 13.6.5

I'm having issues with the mac desktop app not opening even after uninstalling/reinstalling/rebooting numerous times, not syncing with Finder, and the dropbox icon being grayed out. I followed all th...
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powerfoot's avatar
powerfoot
Explorer | Level 4
2 years ago

no idea, that's the result of the trace. so it just disconnected? 

FritzTheBox's avatar
FritzTheBox
Explorer | Level 3
2 years ago

Yes - but the screenshot is missing the very last line where it says "aborted" or similar. I had a broken route to dropbox.com since Thursday accessing from Berlin, Germany. Today it seems to be fixed eventually. 

  • powerfoot's avatar
    powerfoot
    Explorer | Level 4
    2 years ago

    for me, it didn't say "aborted" or anything. the last line is what was displayed and a bunch of * * * * * * * * * line after line.

  • powerfoot's avatar
    powerfoot
    Explorer | Level 4
    2 years ago

    Jay Hannah Megan here's the latest screenshot. i have a strong internet connection to all my devices/computers and still the same behavior. any idea how this may be fixed? 

     

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi everyone, we've currently looking into this matter, as you can see on this post. We appreciate your patience in the meantime.

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