Forum Discussion

powerfoot's avatar
powerfoot
Explorer | Level 4
2 years ago

Dropbox desktop app not opening or syncing on MacOS Ventura Version 13.6.5

I'm having issues with the mac desktop app not opening even after uninstalling/reinstalling/rebooting numerous times, not syncing with Finder, and the dropbox icon being grayed out. I followed all th...
desktop
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Mac
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Christoeclear 's avatar
Christoeclear
New member | Level 2
2 years ago
I wanna know how tf anyone is downloading the Dropbox app because I do not have that option on my Mac. Now I can’t even access the mf site in the browser so I can’t upload & I have a deadline to meet. Will someone please leave a number to call or someone I can’t talk to directly?
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Christoeclear , are you on a paid plan? If yes, you should be seeing an option to chat with our support team via this page (phone support is also available for our paid Business teams).

  • powerfoot's avatar
    powerfoot
    Explorer | Level 4
    2 years ago

    happy to report that everything seems to working and syncing across all devices now. 

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