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Dropbox doesn't open on my Windows 10 device.
I am a long term Dropbox user, having been using it for years on many different platforms including Samsung tablets and phone. Starting around a year ago I noticed I could not "open" it on my Dell Wi...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey there, Radiowaves, I hope you're doig well!
I'm assuming that you have an issue when it comes to opening your desktop app, using your Windows 10 device.
I would like for you to locate your Dropbox icon. It would be on your task bar, next to your WiFi and date and time icon. Once you do this, could you hover your mouse there and let me know what the status and the version of the Dropbox Desktop application is?
Let me know more!
This is what I see on my task bar, when I hover over the DB icon it just says "dropbox"
- Rich
Super User II
Radiowaves wrote:
when I hover over the DB icon it just says "dropbox"
That's the wrong icon. When Dropbox is running there will be a smaller icon in your system tray. This is the area immediately next to the date and time, and where you would find the other system icons for your network connection, sound, Windows Security, etc.
You don't appear to have any icons visible in that area, which is strange. It makes me wonder if you've disabled the display of all system icons in Windows Settings.
Thanks I will check system settings and get back to you shortly
This is what the task bar looks like now, looks like it cant display everything ?
- Megan
Hi Radiowaves, is it possible that you've hidden the Dropbox icon from the taskbar?
Press and hold or right-click any empty space on the taskbar and select Taskbar settings. Under Taskbar corner icons make sure Dropbox is turned to "On".
If Dropbox is already enabled, is it possible that the app isn't currently running?
