Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Hug hug's avatar
Hug hug
New member | Level 1
9 months ago
Solved

Dropbox error 1073741819 after uninstalling, and reinstalling the app on my Windows 11.

Hello, My dropbox stopped replicating of PC / Windows 11 So uninstalled and re-installed. At installation I get: error 1073741819 and installation fails all the time What should I do?
desktop
Install
sync
  • asd saiyan's avatar
    asd saiyan
    9 months ago

    Dropbox version "Dropbox219.4.4463" worked for me. Thanks a lot.  PROBLEM FIXED.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Thanks for bringing this to our attention, Francois4.

So, when you go to your security page here, do you see that you currently have 2 devices connected to your account?

Also, what's the exact error message you're getting? Can you send us a screenshot?

Francois4's avatar
Francois4
Explorer | Level 3
6 months ago

Many thanks for your answer. With the link you gave me I see one device connected (my phone) and 3 times my laptop dissociated from Dropbox.

Therefore I think Dropbox considers that I have already reached the limit of 3

The exact message I get when trying to load Dropbox is "L'installation a échoué en raison d'une erreur inconnue. (Code d'erreur: -1073741819). Consultez le lien ci-dessous pour savoir comment effectuer une réinstallation avancée." But there is no link below the message.

I cannot send a screenshot, the images are refused. How can i do ?

Thanks for your help !

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!