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Forum Discussion
Hug hug
9 months agoNew member | Level 1
Dropbox error 1073741819 after uninstalling, and reinstalling the app on my Windows 11.
Hello,
My dropbox stopped replicating of PC / Windows 11
So uninstalled and re-installed.
At installation I get: error 1073741819
and installation fails all the time
What should I do?
- 9 months ago
Dropbox version "Dropbox219.4.4463" worked for me. Thanks a lot. PROBLEM FIXED.
Nancy
Dropbox Community Moderator
6 months agoHey Francois4, hope you don't mind me jumping in.
You can click on the trash can icon next to the computer/desktop app sessions youâd like to delete and this should resolve the issue.
If you still have an issue with reinstalling the Dropbox app after that, let us know.
Francois4
6 months agoExplorer | Level 3
Hi Nancy
I have deleted the 3 devices with the trash icon and rebooted the computer, but no change, always the same error message!
- Jay6 months ago
Dropbox Community Moderator
Hi Francois4, that error message should be unrelated to the device limit on your Dropbox account.
Could you try an advanced reinstall of the app using the steps in this link?
- Francois46 months agoExplorer | Level 3
Hi Jay, I have done everything : uninstall of Dropbox app, complete cleaning of all folders Dropbox in the Windows register and folders %LOCALAPPDATA%, %APPDATA%, %PROGRAMFILES% and %PROGRAMFILES(x86)%, and then reopened the laptop. First result, I can load the Dropbox app, but impossible to install it, I still get the error message -1073741819. But this time there is a link to open. They recommend to make a complete installation, but I still get the same error message ...
What to do ?- Jay6 months ago
Dropbox Community Moderator
Is this a personal machine, or a company-managed device?
Do you have any firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains? Could you try temporarily disabling them when installing the app?
Lastly, could you download the full version of the Dropbox desktop installer from this page and try using that with the advanced reinstallation steps?
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