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Hug hug's avatar
Hug hug
New member | Level 1
9 months ago
Solved

Dropbox error 1073741819 after uninstalling, and reinstalling the app on my Windows 11.

Hello, My dropbox stopped replicating of PC / Windows 11 So uninstalled and re-installed. At installation I get: error 1073741819 and installation fails all the time What should I do?
desktop
Install
sync
  • asd saiyan's avatar
    asd saiyan
    9 months ago

    Dropbox version "Dropbox219.4.4463" worked for me. Thanks a lot.  PROBLEM FIXED.

Francois4's avatar
Francois4
Explorer | Level 3
6 months ago

Hi Walter

I have created a brand new user profile (not an easy matter!) and try to install Dropx with the administrator rights, but I have the same (new) problem : as soon as the installation begins, I get the message " Echec de l'installation. Echec du demarrage du programme d'installation de Dropbox". 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Thanks for the update here, Francois.

    Just to confirm, before all this, were you able to use the Dropbox app on this computer without any issues?

    • Francois4's avatar
      Francois4
      Explorer | Level 3
      5 months ago

      Yes sure, I used it for years and after a reload of Dropbox (on the same computer) it became impossible to connect it because "I had more than 3 devices", that was never the case.

      I was also surprised to see that as of July 1st the problem changed : it was not only impossible to install Dropbox but even to begin the installation process. I had probably deleted a file useful for that. So I have recovered all folders cancelled at this time and this impossibility to even begin the installation process has disappeared. However I still have the main impossibility to install Dropbox (at the end of the installation process), with the same error code -1073741819. This is teh case also with the brand new profile I have created.

      • Francois4's avatar
        Francois4
        Explorer | Level 3
        5 months ago

        I have also tried to use the Link Computer option to install Dropbox from my phone, but no way, same problem.

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