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Hug hug's avatar
Hug hug
New member | Level 1
9 months ago
Solved

Dropbox error 1073741819 after uninstalling, and reinstalling the app on my Windows 11.

Hello, My dropbox stopped replicating of PC / Windows 11 So uninstalled and re-installed. At installation I get: error 1073741819 and installation fails all the time What should I do?
desktop
Install
sync
  • asd saiyan's avatar
    asd saiyan
    9 months ago

    Dropbox version "Dropbox219.4.4463" worked for me. Thanks a lot.  PROBLEM FIXED.

Francois4's avatar
Francois4
Explorer | Level 3
5 months ago

Yes sure, I used it for years and after a reload of Dropbox (on the same computer) it became impossible to connect it because "I had more than 3 devices", that was never the case.

I was also surprised to see that as of July 1st the problem changed : it was not only impossible to install Dropbox but even to begin the installation process. I had probably deleted a file useful for that. So I have recovered all folders cancelled at this time and this impossibility to even begin the installation process has disappeared. However I still have the main impossibility to install Dropbox (at the end of the installation process), with the same error code -1073741819. This is teh case also with the brand new profile I have created.

Francois4's avatar
Francois4
Explorer | Level 3
5 months ago

I have also tried to use the Link Computer option to install Dropbox from my phone, but no way, same problem.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hi again, Francois4! We appreciate all the info you’ve provided and thanks for your patience so far. 

    I’ve gone ahead and logged a ticket for you, so that we can investigate the issue internally. Please reply back to it, once you see it in the inbox of your email address.

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