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bamsematt
8 years agoNew member | Level 2
Dropbox fails to start with Windows 10
Dropbox doesn't start at startup in Windows 10.
Tried reboot. No luck.
It's been doing thos for some time and sometimes it does start. But not the last couple of days.
Not listed in services but in Task Manager -> Services but can't be stopped. Thought I'd restart it, but... Does not show up in Notification area.
What to do?
This was happening to me, but I finally found a solution after trying removing and reinstalling, and starting as administrator, neither of which worked.
In Win10 I went to Windows' "Startup Apps" setting, and lo and behold DropBox was set to "off". I set it to "on", and all is well.
22 Replies
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- JIG1237 years agoNew member | Level 2
I four other computers running dropbox and I don't have a problem on those computers.
- Lusil7 years ago
Dropbox Staff
Sorry to hear that, JIG123.Initially please note that I’ve removed personal information included in your post for security purposes.Moving on to your concern, I was able to locate your ongoing request from my end and I can see that it’s being under review by a specialized member of my team. I’ve passed your comments along and when they have more info on the matter, they’ll get back to you as soon as possible via email.Thanks in advance! - antodi7 years agoNew member | Level 2
I had the same problem on Win10, although everything was fine few weeks before. I don't know what happened.
I solved it without reinstalling Dropbox. What I did was to add Dropbox to the startup routine of the computer using this protocol:
https://www.wintips.org/how-to-add-a-program-at-windows-10-startup/
Simply type shell:startup in the command box. Then, instead of moving the program in the startup folder, just create a shortcut to the Dropbox program. For me it was: C:\Program Files (x86)\Dropbox\Client\Dropbox.exe
Restart your computer and see the magic happen! You should also see Dropbox among your startup apps in the task manager.
- Joycegtx19517 years agoCollaborator | Level 8
Since this solution continued as a private email, can you share? I still have the same problems as mentioned above: sometimes it starts, then it syncs, then it drops out of the systray. I can start it manually but this is all very frustrating. Can you provide some insight?
- Lusil7 years ago
Dropbox Staff
Sorry to hear that, Joycegtx1951 .Could you please clarify if you were able to reinstall the desktop app as Norah mentions in this thread?If you’re still experiencing the same behavior even after that, could you please send me a screenshot (without any personal info) of what the Dropbox icon shows when you hover over it?Thanks in advance! - graphicport7 years agoExplorer | Level 4
I Never think to look there. Gets me too often. THANKS!
- MattJKing717 years agoExplorer | Level 4
Thank you occamman! Simply making sure Dropbox was enabled for StartUp in Win10 settings fixed the issue (without any reinstalling Dropbox). Simple!
- Joycegtx19517 years agoCollaborator | Level 8I had to completely uninstall and reinstall it twice. After that the symptoms went away. Thanks
- rsbriggs7 years agoNew member | Level 2
Ahhh - that did the trick.
- Willy C.7 years agoExplorer | Level 4
Thanks for the tip, @occammam!!!
it was the same in my case, will wait a couple of days to see if it will now start normally every morning, when I boot up my machine.
if it does; many thanks to you!
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