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Forum Discussion
DoctorBashir
6 months agoHelpful | Level 7
Dropbox folder opens on computer startup - how can I disable that?
Yes, this has been discussed before. Those discussions have been closed. I am very annoyed by this behavior. I have done the steps described in other posts. Nothing has worked.
I have uninstalled D...
- 6 months ago
I am glad to report that I have fixed the issue of the Explorer window pop up. After performing the re-install process you provided (which in my case wasn't successful) I discovered that the real issue was a left over shortcut in my folder: %appdata%\Microsoft\Windows\Start Menu\Programs\Startup. I think this was left over from the time when it seemed to be needed to start Dropbox on startup.
Although I appreciate the reinstall instructions, there are several parts of this that I feel are problematic.
- The registry keys (not folders) to delete are also in the HKEY_CURRENT_USER hive at: HKEY_CURRENT_USER\Software\Dropbox and HKEY_CURRENT_USER\Software\DropboxUpdate
- I would be more specific about the keys to delete because you don't want users to have a chance to delete the wrong key. If I use the Search (Ctrl-F) function, I will hit many more places where the word Dropbox is found, such as in other Keys and MANY Classes.
- I install DB as a Std User. Therefore I was unable to delete the key in HKLM until I ran regedit as Administrator.
- Add a standard disclaimer about modifying the registry.
- Add a section to check for a shortcut in the Startup folder. Or other places where DB can be started that could be left behind.
After all the cleanup and removing the shortcut, all is working. The visual behavior is not critical, but you will see it if you set that Preference to Off. For some reason, when I reinstalled, Dropbox still knew my DB logon credentials and still logged in. Where were these stored?
DoctorBashir
6 months agoHelpful | Level 7
I am glad to report that I have fixed the issue of the Explorer window pop up. After performing the re-install process you provided (which in my case wasn't successful) I discovered that the real issue was a left over shortcut in my folder: %appdata%\Microsoft\Windows\Start Menu\Programs\Startup. I think this was left over from the time when it seemed to be needed to start Dropbox on startup.
Although I appreciate the reinstall instructions, there are several parts of this that I feel are problematic.
- The registry keys (not folders) to delete are also in the HKEY_CURRENT_USER hive at: HKEY_CURRENT_USER\Software\Dropbox and HKEY_CURRENT_USER\Software\DropboxUpdate
- I would be more specific about the keys to delete because you don't want users to have a chance to delete the wrong key. If I use the Search (Ctrl-F) function, I will hit many more places where the word Dropbox is found, such as in other Keys and MANY Classes.
- I install DB as a Std User. Therefore I was unable to delete the key in HKLM until I ran regedit as Administrator.
- Add a standard disclaimer about modifying the registry.
- Add a section to check for a shortcut in the Startup folder. Or other places where DB can be started that could be left behind.
After all the cleanup and removing the shortcut, all is working. The visual behavior is not critical, but you will see it if you set that Preference to Off. For some reason, when I reinstalled, Dropbox still knew my DB logon credentials and still logged in. Where were these stored?
Walter
Dropbox Community Moderator
6 months agoWe're happy to hear it's sorted now and thanks for the update and also sharing your thoughts on this with us DoctorBashir - most appreciated.
Just to note, we always recommend installing the Dropbox desktop app with admin privileges on your computer(s) as outlined here.
As for your stored credentials after reinstalling, can you let us know some additional information or, better yet, send us a couple of screenshots (omitting any personal information) so that we can have a visual too? If you're using a web browser as well to access your Dropbox account, it might have been a cookie for example, that's why I'm asking.
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