Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here!
Forum Discussion
William M.26
2 years agoHelpful | Level 6
Dropbox for Mac says "Beta" but it's not a beta + bug
I have Dropbox v180.4.4912 installed on a Macbook Pro M1 with macOS Ventura 13.4.1 (c). The Dropbox dropdown says "Beta" in the upper left corner, but I have Early Releases turned off on my account. (Also, there's a bug that truncates the avatar in the upper right.)
Am I missing something? Are the M1 releases still "beta" releases? Is this label meaningless?
6 Replies
Replies have been turned off for this discussion
- Steve Hoang2 years agoExplorer | Level 3
I have the same issues when I don't turn on the early access function.
- Megan2 years ago
Dropbox Community Moderator
Hi William M.26 & @wishskys, let's jump right into this!
Based on everything you mentioned, and if you're both using Mac OS, then the message refers to the beta experience for Dropbox for macOS on File Provider as described here.
I can confirm that you're using our latest stable version 180.4.4912. It's described as Beta, due to the experience nature of it.
I hope this clarifies!
- William M.262 years agoHelpful | Level 6
Thanks! It might be good to have a more explicit way of letting users know that it's a particular implementation or feature that's in "beta," and not the entire app. It's a bit incongruous to have one set of capabilities around "Early releases" but no explicit recognition of this macOS-specific need. Now that you've mentioned it, I vaguely remember, but I wouldn't rely on typical users remembering such things. Just a suggestion.
- Steve Hoang2 years agoExplorer | Level 3
I'm tired of this bug! I log out and relog in, and my problem well end.
- William M.262 years agoHelpful | Level 6
Yeah. Mostly I wanted to check I wasn't implicitly accepting a risk with my files that I didn't really want to accept, since my experience with Dropbox's syncing the past few years hasn't been reliable in terms of performance and expectations. (Without my consent, the Dropbox client removed all my local files a few weeks ago.)
So the "Beta" tag (which said to me, "Don't fully rely on this; it isn't under warranty as a generally available feature would be.") may not have the material impact I originally thought. But I'd say in a couple months, I again may not remember what it actually means. Also if I were to lose files, I might not remember this could be the potential cause.
Perhaps a solution might be to have a toggle switch or warning in the account and settings panels so users are more aware of the risks.
- Megan2 years ago
Dropbox Community Moderator
Hi Steve Hoang, can you click on the blue hyperlink, and attach here the text of the exact error message?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!