Forum Discussion

currentj's avatar
currentj
Helpful | Level 5
3 years ago

Dropbox freezes and crashes when I navigate in my Dropbox folder within File explorer.

Hello, I am having trouble with dropbox working through my Windows file explorer.  For some reason, within the last week every time I try to navigate to one of my dropbox files the file explorer cr...
desktop
sync
windows
BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager
2 years ago

Hi Everybody,

 

Thank you for reporting this. I've notified our Engineering team who is currently investigating. We'll post an update here when we have more information to share.

 

Thanks,

ben

keithrnorris's avatar
keithrnorris
Helpful | Level 5
2 years ago

Ben, you are doing nothing but putting the blame on our systems.  This is a dropbox problem and now I have lost everything in the cloud.  Get to work and fix it!  I have been emailing for days.  This is happening on multiple computers!  

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