Forum Discussion

currentj's avatar
currentj
Helpful | Level 5
3 years ago

Dropbox freezes and crashes when I navigate in my Dropbox folder within File explorer.

Hello, I am having trouble with dropbox working through my Windows file explorer.  For some reason, within the last week every time I try to navigate to one of my dropbox files the file explorer cr...
desktop
sync
windows
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

HI all, for anyone who's still affected by this, could you let us know here so that we can reach out via email to have a further look internally? 

mo34's avatar
mo34
New member | Level 2
2 years ago

I too was having this issue. The issue stopped as soon as I uninstalled the iCloud app downloaded from the Microsoft Store in Windows 10.

 

This just started recently, as I used to run both side-by-side without issues for years. Any idea on what could be causing it?

  • multipass's avatar
    multipass
    Explorer | Level 4
    2 years ago

    I'm not running icloud on PC and it's been going on for years!

    I can't even use Dropbox!

     

    Funny thing is, I can 'browse' normally when you click on the directorys in the left plane of explorer (the tree view) but when you double click you get a freezed system for almost 1 minute! so annoying! Just fix it! 

  • keithrnorris's avatar
    keithrnorris
    Helpful | Level 5
    2 years ago

    I spent weeks with emails and it was just a waist of time.  Switch to one drive. 

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