Forum Discussion

currentj's avatar
currentj
Helpful | Level 5
3 years ago

Dropbox freezes and crashes when I navigate in my Dropbox folder within File explorer.

Hello, I am having trouble with dropbox working through my Windows file explorer.  For some reason, within the last week every time I try to navigate to one of my dropbox files the file explorer cr...
desktop
sync
windows
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Is this with the app running or completely closed @FLSunshine?

FLSunshine's avatar
FLSunshine
Explorer | Level 4
2 years ago

Walter, while running. 

 

Just wish i could get live support, too hard to work off a board.

 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    In that case, you can try chatting with our support team directly through this page.

     

    Let us know of any updates @FLSunshine 

  • multipass's avatar
    multipass
    Explorer | Level 4
    2 years ago

    I'm so F furious right now!

    I'm sick sick sick and tired of this sh*t.

     

    My ssd died with dropbox on it (on pc).

    So installed a new SSD, copied my Dropbox folder on my mac to the PC.

    Without even relinking or starting dropbox on PC, I cannot browse the dropbox folder without it freezing!  WTF is going on?   Every directory i want to enter freezes the pc for 1 minute!! 

     

    And this is without dropbox even running on pc!

  • keithrnorris's avatar
    keithrnorris
    Helpful | Level 5
    2 years ago

    Switch to  OneDrive.  Dropbox support will have you emailing for weeks without a solution.  

  • multipass's avatar
    multipass
    Explorer | Level 4
    2 years ago

    OneDrive sux, Google Drive sux.

    Dropbox works best with clients and is a good standard.

     

    But this support is BAD!! wtf. 

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