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Forum Discussion
Dropbox has created a folder called 'Mac'. Is it safe to delete it?
On my iMac, Dropbox has created a folder called 'Mac'. This folder is not listed in the app. on the iMac, the folder always has the blue sync in progress icon.
Is it ok to simply drag this 'Mac' folder to the trash and delete it?
13 Replies
- Megan
Dropbox Community Moderator
Hey TartanTrumpet, thanks for the screenshot!
It looks like your Backup is indeed disabled. Let's see why the app still syncs it.
Would you also mind clarifying your app's current syncing status? Also, do you have any files/folders inside your Mac's Backup folder?
I've attached a screenshot. It says the last back up was today at 19:25. How is that possible, 19:25 is in the future?
I did experiment with backup last week, but then I thought I turned it off. The blue button says 'Enable backup', this suggest that backups are currently turned off, is that correct?By "this folder is not listed on the app", I mean that the folder appears in the Dropbox folder on my iMac hard drive, but it does not appear when I visit my account at dropbox.com/home.
Thank you.
- Megan
Hey TartanTrumpet, let's jump right into this!
Based on what you described, it sounds like you have enabled our Backup feature.
Before taking any actions, can you check your Backup page online to see if the feature is still active or if it's been disabled? You wouldn't want to trash the folder, while the feature is still active since that could affect any files or folders you might have in there.
Feel free to clarify what you mean when you say that "this folder is not listed on the app". I'm asking, because based on what you described it sounds like it's visible when you check inside your Dropbox folder, right?
Keep me posted, and we'll take it from there!
