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SparshMittal's avatar
SparshMittal
Explorer | Level 3
3 years ago
Solved

Dropbox installer downloading too slowly

For few days, dropbox was too slow in syncing files, so I thought of reinstalling my dropbox app on the desktop. I have 500MB download bandwidth and windows OS. I uninstalled by going to Apps and .....
desktop
Install
windows
  • Megan's avatar
    Megan
    3 years ago

    Hi SparshMittal, welcome to our Community! 

     

    Have you tried rebooting your device? 

     

    Also, if I were you, I'd try to download the app using the offline installer from this link.

     

    Can you give this one a go, and let me know of the results? Thanks! 

SparshMittal's avatar
SparshMittal
Explorer | Level 3
3 years ago

I tried downloading offline installer (64bit) and even that download is too slow (<5KB and failing).

I guess, today, there may be some download/bandwidth issue at your end.

 

I will try tomorrow and update you.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
SparshMittal wrote:

I tried downloading offline installer (64bit) and even that download is too slow (<5KB and failing).

I guess, today, there may be some download/bandwidth issue at your end.

It's downloading fine for me. Completed in 20 seconds. I doubt the issue you're having is at Dropbox's end. If it were, there would be A LOT of people posting about it. I'd suggest checking (and temporarily disabling) any antivirus or firewall you may be running and try again.

  • SparshMittal's avatar
    SparshMittal
    Explorer | Level 3
    3 years ago

    With my office internet, both sync and download were dead slow and failing. However, on changing to my mobile internet (hotspot), everything was super fast.

    I have reported this to my IT manager, but do you know any port that they should open, or other changes in network they can do? Thanks.

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