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Frpx
1 hour agoExplorer | Level 4
Dropbox installer removes my Windows Defender Firewall rule
Application Affected
(Dropbox)
Operating System/Browser (if using the web)
(Windows 11)
Dropbox App Version (if using the app)
(244.3.6525)
Question or Issue
I previously reported this issue about a year ago, but the same problem still occurs in the current version, so I am reporting it again.
I am using Windows Defender Firewall with strict outbound filtering, which blocks connections that do not match an existing rule.
I created a firewall rule to allow the Dropbox process. However, every time Dropbox is installed or updated, this rule is automatically removed.
If the rule is removed, Dropbox cannot connect to the network because outbound connections are blocked by default in my firewall configuration. As a result, Dropbox becomes unusable until the rule is recreated manually.
Steps to reproduce
Create an outbound rule called "Dropbox" in Windows Defender Firewall.
Configure the rule to allow the following process:
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe
Install or update the Dropbox desktop application with administrator privileges.
Actual result
The firewall rule is removed after the installation or update.
Expected behavior
The Dropbox installer should not remove existing user-created Windows Defender Firewall rules.
Additional notes
Since this rule is user-created and not managed by the installer, it should remain unchanged during installation or updates.
https://www.dropboxforum.com/discussions/101001016/dropbox-installer-remove-windows-defender-firewall-rule/765999/replies/766006
1 Reply
- Jay37 minutes ago
Dropbox Community Moderator
Hi Frpx, thanks for messaging the Community.
In general, the Dropbox desktop installation would automatically attempt to create the default requirements to work, which would include any firewall rules in Windows Defender.
This should be similar to other programs that require inbound or outbound connections.
Have you tried using the Windows group policy to prevent the Windows Defender rules from being overwritten?
This will help me to assist further!
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