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Sol Lee's avatar
Sol Lee
New member | Level 1
2 years ago

"Dropbox is running in compatibility mode" error on Windows 10

I am a user currently running Windows 10 Pro, x64 system.

Until yesterday, the Dropbox desktop app was working perfectly fine. However, today, the app suddenly stopped working, and I encountered an error message saying, "Dropbox is running in compatibility mode."

I tried uninstalling and reinstalling the program, but the same issue persists.

Could you please assist me in resolving this issue?

desktop
Error Messages
windows

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  • CydweliMez's avatar
    CydweliMez
    New member | Level 1
    12 months ago

    I have  just realised that I used the wrong location when I reinstalled Dropbox - what should I do now!?  I have copied files from one location to the new one I made in error on C so they contain the same files and folders. Can I just move the folder as per these instructions?:

    https://help.dropbox.com/installs/move-dropbox-folder

    What will happen when Dropbox finds files already in there, will it just sync or try to make copies thus doubling the size of the Dropbox folder? The instructions say:

    Dropbox will not sync your folder if it has been manually renamed or moved through your operating system.

    Does that mean it won't do anything or will it change the location but just not copy the contents over as it is already there?

    Thanks for any help on this 

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