Dropbox keeps asking me to install the MacOS for File Provider update, but it's already installed

Hi again, donawalt! What you can perhaps try as an extra step is to quit the Dropbox app, restart your computer, and relaunch Dropbox.

The reason why Jay suggested logging a ticket instead is because, unfortunately, we don’t have account visibility on the forum, so we can’t see details of your Dropbox account that would help us pinpoint what may be happening. 

If what I suggested above doesn’t help still though, let me know and I’ll check if there’s something else that we can try.

Nancy any feedback "Take it from there" from the info I gave you?

Thanks Jay , but no thanks. It's broken, and I don't have time to deal with this. I don't think vendors understand that we have jobs to do, and the last thing I need is spending time on something like this. If you can fix it great. If there is something I can do to fix it, great - let me know. Otherwise, don't put me through a support session, I'll just keep saying "Not now". If it gets too burdensome I'll move on the something else, there are choices. I would strongly suggest submitting this as a problem for your software/engineering group to sort out. Very disappointing that this works so poorly.

Hi donawalt, thanks for the info. I'd recommend contacting the support team directly for them to investigate this matter in more detail.

Nancy thanks for the reply! Here are 2 screen shots, showing the folder location, the request to again do Dropbox for MacOS File Provider, and then showing all files are sync'd:

Sorry to hear this, donawalt. Let’s have a look. 

What I’d like you to do is open your Dropbox app preferences, and go to your Sync tab. Please send me a screenshot of the Dropbox folder location that shows there.

Also, what’s the current syncing status of your desktop app? 

Let me know, and we’ll take it from there.