Need to see if your shared folder is taking up space on your dropbox đšâđ»? Find out how to check here.
Forum Discussion
OldMacGuy
4 years agoExplorer | Level 3
Dropbox Location Change on MacOS 12.6
Just installed DropBox update v157.4.4808 on a MacbookPro 13,3 running MacOS 12.6. DropBox location was moved by installer to ~/library/CloudStorage and alias moved from "Favorites" to "Locations" i...
- 4 years ago
Thanks for clarifying that for me OldMacGuy - much appreciated.
Full support for macOS 12.5 and higher has started rolling out. Broader availability will begin in November as we work to preserve the reliability and quality of our sync experience. You will be notified when youâre eligible enroll your other device as well.
So, in essence, this is an update to ensure that the Dropbox desktop app continues working seamlessly on your devices and what you noticed is actually part of this process.
We currently have a private beta, which will be more widely available in October. If youâre interested in joining, you can turn on early releases.
I hope this helps!
iantho
3 years agoHelpful | Level 5
I agree - this is not a good user experience at all. I upgraded to macOS Ventura about a week after it was released and am currently running Ventura 13.1. I'm also running the latest stable release of the Dropbox app (v163.4.5456) thanks to the auto-update. However, my Dropbox folder is still located in its previous location, in my '/Users/<username>' folder. I only became aware of this forced relocation of the Dropbox folder earlier today, when I was updating my Wife's MacBook after a couple of weeks of no usage and I saw the Dropbox dialog saying her folder was being relocated to the new default location.
I don't like the lack of communication about this issue, both from Dropbox and Apple. I also don't like the non-deterministic approach of the gradual rollout. I'm running the same version of macOS and Dropbox as my wife, but my Dropbox folder has not yet been relocated, and I don't know when to expect that to happen. I also noticed that my Wife now has some spurious notifications about "updated" files in her Dropbox activity list, all timestamped today at the time her folder was automatically relocated. That kind of thing makes me nervous, when important files are marked as "edited" when they haven't actually been changed (at least not by the user!).
This whole thing leaves a bad smell. I'm not happy about it, even though I can just about fit everything I need from Dropbox into my internal HDD with the use of the online-only option for things I don't need regularly. I'd like to see Dropbox take ownership of this issue, share some clear comms, address the specific questions already asked, and look into the phased approach to relocating everyone's Dropbox folder which is creating more confusion...
iantho
3 years agoHelpful | Level 5
Perfect timing - the infamous message popped up a couple of hours ago and Dropbox started relocating all my files to the new default location. It seemed to work okay, but I now have loads of files showing up in the "Sync and backups" notifications as "edited" at the exact time Dropbox was moving everything. I just checked the "Recents" list in the web version of Dropbox and none of those edits are shown there, so I guess the erroneous file changes are just falsely reported by the local Dropbox app but don't actually exist in the central cloud storage. Still, it's not very reassuring to see loads of unexpected changes to important files. That should definitely be logged as a bug as it's happened on both our Macs here, so it must be pretty easy to reproduce.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!