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Forum Discussion

mwdiers's avatar
mwdiers
Helpful | Level 5
4 years ago

Dropbox macOS Beta (fileproviderd based Dropbox) is an absolute nightmare!

I made the mistake of opting in to the Dropbox beta which is based on macOS fileproviderd integration, which the update notice insisted was perfectly safe. It is anything but. For the record, I am on...
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mwdiers's avatar
mwdiers
Helpful | Level 5
4 years ago

I'm back home. Thankfully, the Dropbox location WAS backed up in Time Machine, and I was able to restore my entire Dropbox as of last night, to a separate location.

 

I have uninstalled Dropbox, killed and removed the LaunchAgent, and deleted the Dropbox folder in CloudStorage.

 

Amazingly, everything accessing those files which were formerly in Dropbox is now fast and snappy. I had no idea how slow Dropbox was making my laptop.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey mwdiers, I hope you're doing well!

     

    Your feedback regarding our app has been very valuable and I will endeavor to make sure your voice is heard.

     

    I'll forward your feedback to the appropriate areas so we can continue to improve.

     

    Thanks a bunch! 

    • ilya1's avatar
      ilya1
      Helpful | Level 6
      4 years ago

      Honestly I am so mad with Dropbox rigth now. After YEAR OR USING IT, THE BETA VERSION SUCKS on Mac, and NONE OF MY FILES APPEAR THERE 

      I NEED A QUICK SOLUTION OR CANCELING THE ACCOUNT AND NEVER EVER COME BACK 

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        Hi ilya1, I’m really sorry to hear about this. 

         

        Can you please clarify what’s the syncing status of your Dropbox app at the moment? 

         

        Also, if you can provide some more details on what’s happening exactly, that’d be great. For example, have you checked the Library of your Mac device? Do you see any of your Dropbox files there perhaps?

         

        Thanks in advance!

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