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Forum Discussion

mwdiers's avatar
mwdiers
Helpful | Level 5
4 years ago

Dropbox macOS Beta (fileproviderd based Dropbox) is an absolute nightmare!

I made the mistake of opting in to the Dropbox beta which is based on macOS fileproviderd integration, which the update notice insisted was perfectly safe. It is anything but. For the record, I am on...
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ilya1's avatar
ilya1
Helpful | Level 6
4 years ago

Hi Nancy, Yes, I have checked the location section on my Mac Air M1, dropbox has a "?" mark next. and simply all the folders are there but no content at all  

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi ilya1, it looks like your app is still syncing. 

 

Can you check the syncing status, and send me a screenshot of what you see there?

  • ilya1's avatar
    ilya1
    Helpful | Level 6
    4 years ago

    It been like that for 2 days now 

  • ilya1's avatar
    ilya1
    Helpful | Level 6
    4 years ago

    Hi Megan, it been syncying for two days 

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hey ilya1, sorry to jump in, but did you quit and relaunch the app and/or reboot your computer since you first noticed this?

       

      Also, have you ensured that this is not caused by a 3rd party app like a backup or cloud service or an antivirus or firewall for example?

      • ilya1's avatar
        ilya1
        Helpful | Level 6
        3 years ago

        After 5 days, it appears that now everything is OK. And in it's place.

        Resuming, The betta apparently will take between 2/5 days to indexing and sync all your data. For reference I have 50% of 2TB used.  Many many videos and pictures due my business. Took 4 days for me more or less.

         

        Dropbox should add that general time so people do not panic. and take measures. I always have access to my files on my  iPad, iPhone  , but not on my computer, which for me its way more important . 

         

        Everything is resolve now/ I think that is why its call BETA, right? 

    • morandd's avatar
      morandd
      Helpful | Level 6
      3 years ago

      Two days so far for me.

       

      What terrible performance. Visiting 150GB on an M1 Ultra should take seconds, not days. Someone's "Indexing" code was obviously NOT tested.

       

      How did Dropbox let this "beta" out. It's a catastrophe. We cannot loose 2-3 days of work due to Dropbox not syncing.

       

       

       

       

       

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